usage-based · no seats · no feature gates
pay for conversations. nothing else.
every plan includes the full platform, semantic search, friction signals, alerts, the rescue queue. invite the whole team. scale when you're ready.
starter
free
for teams exploring ai agent analytics
- up to 1,000 conversations/month
- all core features included
- conversation ingestion included
- semantic search
- conversation replay
- ai summaries and sentiment
growth
usage-based
for teams with active agents in production
- 1,000 to 100,000 conversations/month
- everything in starter
- custom alerts and thresholds
- team collaboration features
- real-time ingestion and streaming
- priority support
enterprise
custom
for large-scale deployments and custom needs
- unlimited conversations
- everything in growth
- sso and advanced access controls
- on-premise deployment options
- dedicated success manager
- custom data retention and sla
a few common questions.
what counts as a conversation?
a conversation is a single thread between a user and your ai agent, from first message to last, regardless of how many turns it contains. ingestion, analysis, and indexing all happen on ingest.
can i backfill historical conversations?
yes. send us your historical conversations and we'll process your full history. most teams have six months of conversations analyzed and searchable within hours of connecting.
what data do you store?
conversation content and metadata. we don't store user pii unless it appears in the conversation itself, and we offer redaction tooling for sensitive deployments. see security for full details.
how long does setup take?
most teams have their first conversations ingested and searchable in under an hour. you send conversations, we classify them. no engineering sprint required.